Sample Submission Process & Guidelines
A Simple 3 Step Process.
New Customers must register an account before submitting samples
Our Submission Process
We have a completely traceable sample submission process.
Submitting a lab order takes about 10-20 minutes.
It is important to make sure your samples are submitted correctly so test results are accurate, secure and un-disputable.
Why Is Sample Submission Process Important?
Our process provides traceability of each sample from the customer to our laboratory. This protects both parties to ensure all samples are correctly documented, transported, & tested.
Let's Prepare Your Sample The Correct Way
Please make sure your samples are in the correct amount, packaged correctly, labeled correctly, and pack well for transport.
Sample Size Requirements
Your sample will need to meet our minimum sample size requirements for each lab test you order. Each product type has different submission requirements per analysis.
Please review our requirements below to know exactly how much of the product we will need.
- Please submit your samples in reinforced, resealable, labeled containers that are suitable for your product matrix.
- Screw-cap containers and/or luer-lock syringes
- Liquid samples must be sent in a syringe with luer-lock or sealable jar.
- To prevent breaking or leaking in transit, please reinforce your primary containers properly, e.g. bubble wrap.
- Use a watertight/leak-proof container or sealable mylar envelope.
- Contact customer support is sample is perishable.
*Samples damaged in delivery cannot be tested, we contact you to request another sample in this instance.
Each sample should be clearly marked with:
- Company name
- Sample name
- Batch (if applicable)
- Tests Requested
Pack It Well
Please pack you samples in a way to protect from damage while in transit.
Include Sample Submission Form
Please make sure to include your sample submission form with your samples.
Each Sample Must Be Submitted Online
You must register an account on our website toorder lab tests.
Each Sample Must Be Submitted Online
Once registered, please login to our website, and click the “lab portal” link in the site navigation.
To be able to submit samples you must first register your company with us at minovalabs.com/register
To submit samples you must be logged into our website here: minovalabs.com/lab-portal
Create A New Order Request
You can create a new lab order, submit samples, and order tests by selecting “new order request” in our portal.
New Order Request | Lab Portal
Enter in the rolling info:
Order Notes – Let us know if you need anything special done with your order or samples.
Acceptance – Click the checkbox to acknowledge you are sending your samples in accordance with federal 2018 Farm Bill.
Click the “Create order request draft” button, and your initial lab-order will be created.
Add Samples To Your Order
Now you can add samples to you order.
In the now visible “Samples” section, please click “Add” and select the number of samples you want to add.
Now you can enter all of your sample’s data:
- Sample Name – As labeled on your submitted sample
- Batch ID – As labeled on your submitted sample
- Sample Type – Please select which product category the sample matches
- Testing Purposes – Please select the reason you are testing the product, (R&D or Compliance).
After you have uploaded sample data into the portal you will see a “Tests” section where you can add differs tests to your samples.
Click the “select analysis” button. and search for a test you are ordering.
- Potency – 15 or 18 – select 2 or 5 day turnaround times
- Residual solvents – select 2 or 5 day turnaround times
- Moisture Content – select 2 or 5 day turnaround times
- Shelf-Life Studies – select 2 or 5 day turnaround times
Click “Save” on the left hand side, then click “Submit” – Nice, your lab order is in our system
Make Sure To Mail Your Sample Properly
Accepted Shipping Services
You can mail your samples using USPS, UPS, or FedEx.
Include You Sample Documentation
fter entering your order online, print the sample submission receipt and include with your samples.
Consider including any documentation that you may have that will identify your samples as hemp or hemp-derived. This could be any state or international cultivation/manufacturing licenses or previous certificates of analysis. If your package gets selected for inspection, postal inspectors won’t know whether your shipment is a legal product or an illegal one without documentation.
Receive better results at quicker speeds.
We are driven by the power of hemp and its transformative benefits & making consumer safety our top priority.
Years of experience equipped our seasoned team of scientists with the know-how to navigate the changing landscape with command and confidence.
Online Payments Accepted
Our laboratory ensures the highest level of testing standards and confidentiality though our chain of custody practices, online privacy policies, and data retention plans. Learn more by viewing all disclosures here: